Thank you — your message is on its way
The concierge desk has received your enquiry and will reply within the hour during desk time (7:00–23:00 AEST) — and always within a day.
While you wait
What happens next
01
The desk reads it
A real person — usually within the hour — picks up your enquiry and routes it to the right team.
02
We reply
By email, with specifics — availability, pricing and the honest version of what we'd suggest.
03
We hold it
Where possible we provisionally hold tables, seats and rooms while you decide — no commitment needed.
In a hurry?
Live rates and instant confirmation through our booking partner — the suite you're asking about may still be open.